Ford Online Sales – We Have Moved!
We have moved to a new vehicle online sales platform on Ford.co.uk. The New Mustang Mach-E can now be Pre-ordered through this website with more vehicles going live through 2020.
Whilst your Ford account will remain open and available to access from your FordPass or FordPass Pro App or Ford.co.uk, we will be removing all documentation from your Ford online sales account by 1st May 2020. From 1st May 2020, documents relating to your vehicle purchase will be archived in line with Ford Motor Company’s corporate retention schedules.
Should you wish to download and store any documents currently held on your account for your own records, then please download them before 1st May 2020. This can be done by accessing your account and downloading them from there.
If you have any questions, please call the Online Sales Team on: 0330 0888747 or E-mail: [email protected]
Ford Credit Related Enquiries: https://www.ford.co.uk/finance/support/faqs<
Warranty Enquiries: https://www.ford.co.uk/owner/my-vehicle/warranties/faqs
General Enquiries: https://www.uk.ask-ford.com/
UK Customer Relationship Centre: E-mail: [email protected] or: Tel: 0203 564 4444
See frequently asked questions here: https://www.buy.ford.co.uk/moved-faq